Welcome to Reverb Peptides. The terms “we”, “us” and “our” refer to Reverb Peptides.
Reverb Peptides operates this website and online store, including all related information, content, features, tools, products and services, in order to provide visitors and customers with access to our products, website content, order processing, customer support and related services.
Our website is built using WordPress and WooCommerce, which help us manage our online store, product pages, basket, checkout, customer accounts, orders and related ecommerce features.
These Terms of Service, together with any policies, notices or disclaimers referenced on our website, describe your rights and responsibilities when you access, browse, purchase from or otherwise use our website and services.
Please read these Terms of Service carefully. They include important information about your legal rights, restrictions of use, warranty disclaimers, limitations of liability, delivery terms, refund restrictions and product disclaimers.
By visiting, interacting with or using our website, you agree to be bound by these Terms of Service, our Privacy Policy, our Shipping & Delivery page, our disclaimer notice and any other policies displayed on our website. If you do not agree to these Terms, you should not use or access our website or place an order.
Section 1 - Access and Account
By using this website, you confirm that you are at least the age of majority in your jurisdiction and that you have legal capacity to enter into these Terms.
To use certain parts of the website, including placing an order, creating an account or accessing customer features, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number and payment details.
You represent and warrant that all information you provide is accurate, current and complete. You are responsible for keeping your account information up to date.
You are solely responsible for maintaining the confidentiality and security of your account login details and for all activity that occurs under your account. You must not transfer, sell, assign, share or license your account to any other person.
We reserve the right to refuse access, suspend accounts, cancel orders or restrict use of the website where we believe these Terms have been breached, where information provided is inaccurate, or where activity appears suspicious, unlawful, fraudulent or harmful to our business, customers or website.
Section 2 - Our Products
We make reasonable efforts to provide accurate product information on our website. However, product descriptions, images, packaging, labels, specifications, availability and pricing may change from time to time without notice.
Images are provided for general illustrative purposes only. Product appearance, colour, packaging or presentation may vary depending on screen settings, device type, batch, supplier, stock availability or updates to product presentation.
All products offered by Reverb Peptides are strictly for research use only. Products are not intended for human consumption, personal use, medical use, veterinary use, cosmetic use, therapeutic use, diagnostic use, or for the treatment, prevention or cure of any condition.
By purchasing from Reverb Peptides, you confirm that you have read and understood the product information, website disclaimer and any relevant product-specific notices before placing your order.
We reserve the right to change, update, limit, restrict, discontinue or remove any product at any time without notice. We may also limit the quantity of products available to any person, business, geographic area or jurisdiction at our sole discretion.
Section 3 - Orders
When you place an order through our website, you are making an offer to purchase the products listed in your order.
An order is not accepted until we confirm acceptance, process the order or dispatch the goods. We reserve the right to accept, decline, cancel, limit or amend any order at our discretion.
We must receive and process payment before an order can be accepted or dispatched. If we do not accept, amend or cancel an order, we will attempt to notify you using the email address, billing address, shipping address or phone number provided at checkout.
Please review your order carefully before submitting it. Once an order has been placed, processed, packed or dispatched, we may be unable to cancel or amend it.
You confirm that any products purchased are for lawful research purposes only and that you are responsible for ensuring that your purchase, possession and use of any products complies with applicable laws, regulations and restrictions in your jurisdiction.
You must not purchase products for unlawful use, resale, export, misuse, personal use, human use, veterinary use, medical use, cosmetic use or any purpose prohibited by our website disclaimer.
Section 4 - Prices and Billing
Prices, discounts, offers and promotions are subject to change without notice.
The price charged for a product will be the price displayed on the website at the time your order is placed, unless there is an obvious pricing error. Prices may be shown exclusive or inclusive of taxes depending on the website settings and applicable rules.
Unless otherwise stated, prices do not include any additional costs that may apply outside the displayed order total, such as customs charges, import duties, taxes or other fees for international orders where applicable.
You agree to provide accurate, current and complete purchase, payment, billing and account information for all orders placed through our website.
You represent and warrant that any payment method you use is valid, authorised and lawfully available to you, and that you are authorised to use it for the purchase.
If payment is declined, reversed, disputed, subject to chargeback, suspected of fraud or otherwise not successfully completed, we may cancel or suspend the order.
We reserve the right to correct pricing errors, product errors, stock errors, promotional errors or technical mistakes at any time, including after an order has been submitted.
Section 5 - Shipping and Delivery
UK orders are sent free of charge via Royal Mail Tracked 24 unless otherwise stated on the website at the time of purchase.
Delivery times are estimates only and are not guaranteed. Royal Mail Tracked 24 usually aims to deliver quickly after dispatch, but delays may occur due to carrier disruption, public holidays, weather conditions, high demand, incorrect address details, local delivery issues or events outside our control.
We are not responsible for delays caused by Royal Mail, courier networks, customs processing where applicable, incorrect delivery information, failed delivery attempts, non-collection or circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery details at checkout. If an order is delayed, lost or returned due to incorrect or incomplete delivery information, we may be unable to replace or refund the order.
Once an order has been transferred to the delivery provider, risk of loss or damage may pass to you to the fullest extent permitted by applicable law.
Please refer to our Shipping & Delivery page for further information about delivery, tracking, failed deliveries, missing parcels and damaged parcels.
Section 6 - No Returns or Refunds
Due to the nature of the products sold by Reverb Peptides, we do not accept returns or offer refunds once an order has been placed, processed or dispatched, except where required by applicable law.
This is also stated in the disclaimer notice on our website.
Products must not be returned to us without prior written authorisation. Any unauthorised returns may be refused, rejected or disposed of, and no refund will be issued for items returned without approval.
Customers are responsible for carefully reviewing product information, order details, delivery details, disclaimers and these Terms before completing a purchase.
If you believe you have received an incorrect, missing or damaged item, you must contact us promptly at info@reverbpeptides.co.uk with your order number and relevant photographs or evidence so that we can review the issue.
Section 7 - Intellectual Property
Our website and services, including but not limited to all text, images, graphics, logos, branding, product descriptions, layouts, designs, icons, videos, audio, downloads, page structure and other content, are owned by Reverb Peptides, our affiliates, licensors or relevant third-party rights holders.
These materials are protected by copyright, trademark and other intellectual property laws.
You may access and use our website for lawful, personal and non-commercial browsing and purchasing purposes only. You must not reproduce, copy, modify, distribute, sell, resell, exploit, scrape, republish, download, store, transmit, publicly display or create derivative works from any part of the website without our prior written consent.
Reverb Peptides names, logos, product names, designs, slogans and branding must not be used without our prior written permission.
All third-party names, trademarks, logos, product names and service names appearing on the website remain the property of their respective owners.
Section 8 - Optional Tools and Third-Party Services
Our website may provide access to tools, plugins, payment gateways, checkout services, account features, analytics, delivery integrations, marketing tools or other services provided by third parties.
We do not control all third-party tools or services and do not guarantee their availability, accuracy, security or performance.
You acknowledge and agree that any third-party tools or services may be provided “as is” and “as available”, without warranties, representations or conditions of any kind from us.
Your use of any third-party tools, payment processors, delivery services, integrations or linked services is at your own risk and may be subject to the relevant third party’s own terms, privacy policy and conditions.
We may introduce, change or remove website features, tools, plugins or integrations at any time.
Section 9 - Third-Party Links
Our website may contain links to websites, platforms, resources or services operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, safety, legality or privacy practices of third-party websites. If you leave our website to access a third-party website, you do so at your own risk.
We are not liable for any harm, loss, damage, cost or issue arising from your access to, use of or reliance on third-party websites, resources, products or services.
You should review third-party terms, policies and privacy notices before engaging with them.
Section 10 - WordPress, WooCommerce and Website Technology
Our website is built using WordPress and WooCommerce. These systems support our online store, including product pages, basket functionality, checkout, order management, customer accounts and related ecommerce features.
We may also use plugins, extensions or integrations to support payments, shipping, analytics, security, website performance, email communications, spam prevention, backups and other website functions.
By using our website, you acknowledge that technical and personal information may be processed through WordPress, WooCommerce and related third-party services as explained in our Privacy Policy.
We are responsible for operating our website and online store. Third-party technology providers are not responsible for any sale, purchase, product issue, delivery issue, loss, damage or dispute between you and Reverb Peptides unless expressly required by applicable law.
Section 11 - Privacy Policy
All personal information we collect through the website is handled in accordance with our Privacy Policy.
By using our website, creating an account, placing an order or contacting us, you acknowledge that you have read and understood our Privacy Policy.
Our Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we retain it, your rights and how to contact us about privacy matters.
Section 12 - Feedback, Reviews and Submissions
If you submit, upload, post, email or otherwise provide ideas, suggestions, reviews, proposals, plans, comments, feedback or other content, you grant us a worldwide, perpetual, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, display and otherwise use that content for business, website, operational, promotional or commercial purposes.
You represent and warrant that you own or have all necessary rights to submit such content and that your submission will not infringe the rights of any third party.
You agree that your submissions must not contain unlawful, abusive, defamatory, misleading, obscene, threatening, harmful, infringing, malicious or otherwise objectionable material.
You must not use a false email address, impersonate another person or mislead us or others about the origin of any submission.
We may, but are not obliged to, monitor, edit, remove or refuse feedback, reviews or submissions at our sole discretion.
Section 13 - Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, product images, stock levels or other content.
We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice, including after you have submitted an order.
We may change or update information, cancel orders or refuse fulfilment where information on the website is inaccurate, incomplete or outdated.
Section 14 - Prohibited Uses
You may access and use our website for lawful purposes only.
You must not use the website, directly or indirectly:
(a) for any unlawful, fraudulent, harmful or malicious purpose;
(b) to violate any applicable laws, regulations, rules or local requirements;
(c) to infringe our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any person;
(e) to submit false, misleading or inaccurate information;
(f) to upload, transmit or distribute viruses, malware or harmful code;
(g) to send spam, phishing messages, unsolicited advertising or other improper communications;
(h) to impersonate any person, business or entity;
(i) to interfere with the security, functionality, performance or operation of the website;
(j) to scrape, harvest, copy, extract or collect website content or personal information without permission;
(k) to bypass security features, access controls, robots.txt instructions or technical restrictions;
(l) to use bots, crawlers, scrapers, automated tools, agentic AI tools or similar systems to access, copy, extract or interact with the website without our consent;
(m) to purchase, attempt to purchase or use products for prohibited, unlawful, personal, human, veterinary, medical, cosmetic, diagnostic, therapeutic or non-research purposes.
We reserve the right to suspend, restrict or terminate access to the website or customer accounts at any time if we believe these Terms have been breached.
Section 15 - Automated Tools, Bots and Agents
This section applies if you use, allow, enable or cause any automated tool, bot, crawler, scraper, AI system, software agent or similar technology to access, use or interact with our website.
No automated tool or agent may access or interact with the website unless it operates lawfully, transparently, respectfully and in accordance with any technical restrictions, robots.txt instructions or requests issued by us.
We may restrict, block, limit or prevent automated access to the website at any time.
Automated tools must not conceal their identity, bypass access controls, overload our systems, scrape content, collect personal information, complete or bypass CAPTCHAs, imitate human behaviour in a misleading way, or ignore any request from us to stop accessing the website.
Section 16 - Termination
We may terminate, suspend or restrict your access to the website or services at any time, without notice, where we believe you have breached these Terms, provided inaccurate information, engaged in suspicious or unlawful activity, misused the website or created risk for Reverb Peptides, our customers or third parties.
You will remain liable for all amounts due up to and including the date of termination.
Any provisions that by their nature should continue after termination will remain in effect, including sections relating to intellectual property, disclaimers, limitation of liability, indemnification, privacy, prohibited uses, governing law and any outstanding payment or order obligations.
Section 17 - Disclaimer of Warranties
The information presented on or through the website is provided for general information purposes only.
We do not warrant that website content is accurate, complete, current, reliable, suitable or error-free. Any reliance you place on website information is strictly at your own risk.
Except where expressly stated by Reverb Peptides, the website, services and products are provided “as is” and “as available”, without any warranties, representations or conditions of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all warranties or conditions of merchantability, fitness for a particular purpose, durability, title, non-infringement, uninterrupted access, error-free operation, security, accuracy or availability.
We do not guarantee that the website will be uninterrupted, timely, secure, virus-free or free from errors.
Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.
Section 18 - Limitation of Liability
To the fullest extent permitted by law, Reverb Peptides, its partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for any injury, loss, claim, damage or any direct, indirect, incidental, punitive, special or consequential damages of any kind.
This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, business interruption, website downtime, delivery delays, product misuse, reliance on website content or any similar damages.
This limitation applies whether the claim is based in contract, tort, negligence, strict liability or otherwise, and whether or not we have been advised of the possibility of such damages.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so.
Section 19 - Indemnification
You agree to indemnify, defend and hold harmless Reverb Peptides, our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any losses, damages, liabilities, claims, costs or expenses, including reasonable legal fees, arising out of or relating to:
(1) your breach of these Terms or any policies incorporated by reference;
(2) your violation of any law, regulation or third-party right;
(3) your misuse of the website or products;
(4) your provision of inaccurate, incomplete or misleading information;
(5) your use, purchase, possession, handling or onward supply of any products in breach of our disclaimers, product notices or applicable laws.
We may control the defence and settlement of any indemnified claim at your expense where permitted by law. You agree to cooperate with us in the defence of any such claim.
Section 20 - Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms, and the remaining provisions will remain valid and enforceable.
Section 21 - Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies, notices, disclaimers or operating rules posted by us on the website, form the entire agreement between you and Reverb Peptides regarding your use of the website and services.
These Terms supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us.
Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
Section 22 - Assignment
You may not transfer, assign, delegate or otherwise deal with your rights or obligations under these Terms without our prior written consent.
We may transfer, assign or delegate these Terms and our rights and obligations without your consent where permitted by law, including as part of a business transfer, restructuring, merger, sale or operational change.
Section 23 - Governing Law
These Terms of Service and any separate agreements through which we provide services or products shall be governed by and interpreted in accordance with the laws of England and Wales.
You and Reverb Peptides agree that the courts of England and Wales shall have jurisdiction over any disputes arising from or relating to these Terms, the website, services or orders, subject to any mandatory consumer rights that may apply in your jurisdiction.
Section 24 - Headings
The headings used in these Terms are included for convenience only and do not limit, define or otherwise affect the meaning or interpretation of these Terms.
Section 25 - Changes to These Terms
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change or replace any part of these Terms at our discretion by posting updates on our website.
It is your responsibility to check this page periodically for changes. Where required by applicable law, we may provide additional notice of material changes.
Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.
Section 26 - Contact Information
Questions about these Terms of Service should be sent to us at:
Email: info@reverbpeptides.co.uk
Reverb Peptides
info@reverbpeptides.co.uk